Property Management
We value all our property management clients and enjoy a strong reputation for our excellent property management service managing over 500 properties for clients.
PROPERTY MANAGEMENT
Let us manage your asset
We'll take the hassle out of managing your home or investment property with our experienced team.
All property management and related services in one place
We offer a complete range of property management services to our many clients, large and small. With a dedicated team focused on hard work, exceptional customer service and willingness to work together as one team we’ve seen our property management division grow quickly, recently reaching 500+ properties under management.
Advertisements On Multiple Property Websites
We will advertise your property as premium on realestate.com.au giving you top billing in your suburb with an eBrochure for every potential tenant. To get maximum exposure and deliver the most tenant applications possible. We also advertise on several other popular property sites.
Open For Inspection – with Full Tenant Reporting
We will make sure your property gets personalised attention. We run open for inspections with proven strategies that get the widest audience with minimal vacancy time. Our online booking system allows potential tenants to let us know if they want to book an inspection. We respond with a thank-you email or text with our application forms attached. We email all our owners with a report at the end of every open for inspection to keep them updated on developments.
Screening & Negotiation with Tenants
A good tenant means you can sleep easy knowing the rent will get paid and your property will be well looked after. We will screen all your applicants for the best possible candidates, thoroughly check all references, and chase-up all the required documentation. We will also negotiate the rent and conditions.
Professional Property Photography
In today’s highly competitive online rental market you only have a few seconds to grab a potential tenant’s attention, and every vacant week is a week’s lost rent. With our professional photos the first impression of your property is always a good one. And showing your property in its best light attracts a higher calibre of tenant.
Bond
Collection
We organise the collection and lodgment of the rental bond for your residential property with the Bond Authority in compliance with relevant legislation. No cheques are required as the Bond Autority withdraws the funds directly from our account and contacts the tenants to confirm their details.
Ingoing/Outgoing Reports
Your ingoing and outgoing condition reports are crucial documents in the proper management of your property. Both reports protect your interests by meticulously detailing the cleanliness and state of repair of the property, all appliances, carpets, windows, light fittings and more. These reports and lots of photos are available on your Owners portal.
Rent Collection & Reviews
We ensure all tenants across all our rentals pay their rent every calendar month and we operate a stringent no tolerance for late rent policy. We also review your rent annually to ensure it is keeping-up with market value.
Arranging Property Maintenance
Let us take the stress out of property ownership by ensuring that small issues do not turn into big issues. We can arrange all rental property maintenance covering repairs, upgrades and minor renovations. All our tenants’ maintenance requests are lodged 24/7 via our maintenance application to be acknowledged and acted on quickly. Each alert is then sent straight to the owner for approval or rejection.
Insurance Preparation
If needed, we can help you prepare any insurance claims with VCAT documentation. We can also liaise with your insurer to maximise your reimbursement figure including for landlord insurance.
Regular Property Inspections with Reports
As per the Residential Tenancies Act 1997, we conduct two inspections a year for every property we manage, complete with photos and reports of each room showing the overall condition of the property. These reports ensure your investment is being well-kept and also lets us know if there are any issues we need to address.
Everything’s
Digital and
Online
Due to the digital age and wanting information faster. we do not use post and only communicate by email, text or phone call. All our emails and texts are sent from a centralised area in our software. This allows us to respond quickly even if a team member is away or on holidays. And we always have a record of the day, date and time the information was sent. Owners and tenants can sign lease agreements, authority to manage, and owners instructions on their smart phone. With downloading or posting documents the process is quick, simple and keeps you up-to-date instantly. It also saves time in waiting for tenants to attend an appointment to sign documents. Our software allows us to pay your invoices, which are automatically uploaded to the owners portal. Owners who give portal access to their accountant can log on and complete tax forms without the need for a meeting.
Victorian Civil & Administrative Tribunal Representation
Very occasionally, a tenancy does not run smoothly and disputes occur, rent falls into arrears or other issues arise. Our experienced team is well versed in the Residential Tenancies Act and can provide the right advice and guidance. This is generally enough to resolve any matter, and avoid the cost and hassle of a VCAT hearing and VCAT decisions. For matters that can not be resolved and have to go to VCAT, we can prepare all your documentation, provide professional advice and even represent you on the day.
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Client results
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Frequently Asked Questions
Property management is the operation, control, maintenance, and oversight of real estate and physical property. At Reventon, we’ve got a dedicated team of property managers to help you manage your assets.
Our property management team fulfils a number of key roles as mentioned above and are able to help you to maximise your return on your investment and to minimize your exposure to risk.
We have a strict process we adhere to to ensure the advertising, screening, inspection and maintenance of your property is always at the highest level.
There are many reasons an owner/investor might consider hiring a property management company, including, but not limited to:
- When you’re not interested in the hands on management of your property. That is, finding tenants, conducting inspections, reviewing paperwork, filing bonds and more.
- You are time poor and simply don’t have the time to invest in the managing your property
- You don’t live near the property
- You have multiple properties
- You prefer not to have a relation with your tenant/s.
If you’re a new tenant, you can download our renter’s induction pack here.
If you are a Residential Rental Provider (Landlord), you can download our complete property management information pack here.
Have a property for sale or rent?
The team at Reventon Residential can help.
