Search
Email

Looking for something?

Email

info@reventon.com.au

Call Us Today

1300 039 376

Tenant Information

 

While searching for your dream property when looking online you can register your requirements with Reventon Residential and we will e-mail you newly listed rental properties that match your requirements – You can then book into the inspection time that suits you Each rental property shown on this site includes details on how to inspect the property and make an application.

How do I apply?

Once you have physically inspected and selected a rental property that meets your requirements, you are then required to submit an application to rent the property

This can be done in a number of ways…

1. Apply online via the 1Form web site click here
2. Or download and print an application form, click here and submit it to the relevant Reventon Residential, by email or fax.

Please note that you must be over 18 years of age.

Proof of your identity is required with proof of identity and references. Please note it is with discretion that the owner will make the final decision on which tenant they chose for their property.

What is the selection process?

After filling out your application and submitting it to us, it will be processed by the Reventon Residential property management department, which will confirm the information you have provided and check your suitability for the property.

Your application, together with any others that might have been received for the property, will be referred to the owner.

The relevant property manager will contact you to advice of the outcome.

What happens if I'm approved?

If your application is approved, you will be required to sign leases documents and provide the following payments.

1. The Bond in the form of a bank cheque or money order made payable to The Residential Tenancies Bond Authority (RTBA)
2. The first month’s rent in the form of a bank transfer to Reventon Residential, within 24 hours of being accepted for the property

If payment is not received within 24 hours the property will be relaunched to re-rent  .

Once the first months rent or the bond has been paid, you have legally entered an agreement and if you change your mind you will incur break lease fees and charges.

You will be provided with information concerning your rights and responsibilities, after-hours emergency maintenance procedures, a copy of the lease agreement, and general advice that will help you with your move, including an appointment time to meet at the property for handover.

If you would like help (at no extra charge) with the connection of utilities at the rental property, such as gas, electricity, telephone, water, broadband and pay TV, we can arrange when you sign your lease, through Your Porter.

When you start your tenancy, you’ll also be given keys, direct debit information and a Condition Report that sets out the condition of the property. It is important that you check this report, make any appropriate amendments (if required), and return it to your property manager within three business days of commencing your tenancy.

This report is referred to at the end of the tenancy to determine whether the condition of the property has been maintained. This will in turn have a bearing on the disbursement of the bond and if you have not completed the report or not entered damage you may be liable for the cost at the end of the tenancy.

Who is in charge of maintenance?

When you sign your lease agreement you will receive an email asking you to download the Maintenance Manager application on your smart phone. Under the Residential Tenancies Act 1997, all maintenance requests MUST be provided in writing using this app you can not only record any issues but also take photo.

You will then be contacted by a Reventon Residential property manager to confirm your request. This app will update you on all processes including advising you when a tradesperson has been engaged to arrange for the work to be completed.

If your maintenance issue is urgent, please go to Urgent Repairs.

Utility connection via 'YourPorter'

‘YourPorter’ offers a free service that helps take the hassle out of moving. Whether moving in or out, with one simple step you can arrange connection of your phone, electricity, gas, water, broadband and pay TV. For more information contact us or speak to your property manager.

What are my payment options?

Your bond and first month’s rent must be paid by either bank cheque, money order or direct debit (the bond should be made payable to Residential Tenancies Bond Authority, and the first month’s rent made payable to Reventon Residential).

Rent is payable on a monthly basis (unless otherwise negotiated). A lease is a legally binding contract, and it’s important that rent be paid in accordance with the terms outlined in the lease.

Rent can be paid in a number of ways. Your various payment options will be explained at the time of leasing.

Keys

If you change the locks, you must provide your property manager with a key. If you have any other key-related questions (e.g. lost keys), please speak to your property manager.

Insurance

It is a requirement of your lease agreement that you obtain contents insurance for your goods. We strongly recommend that you arrange adequate insurance to cover the contents of the property as your owner is not liable for any damage incurred.

Urgent Repairs

Urgent repairs are serious problems affecting the safety or security of the rental property, or failure of any essential service or appliance.

If repairs are urgent, the tenant should Immediately call their Reventon Residential property manager to fix the problem. If you cannot get a response (for example, if the emergency occurs outside business hours) you should refer to the emergency contact details provided by your property manager. If you can still not make contact, you are entitled to organise repairs, up to a maximum of $1800.

You must then provide the landlord with 14 days’ notice to refund the money. The types of urgent repairs you can organise to have fixed (if you are unable to reach your Reventon Residential property manager or one of our listed tradespeople) include:

  • a burst water service

  • a blocked or broken toilet system

  • a serious roof leak

  • a gas leak

  • a dangerous electrical fault

  • serious storm or fire damage

  • flooding or serious flood damage

  • a failure or breakdown of any essential service or appliance provided by the landlord or agent for hot water, water, cooking, heating or laundering

  • a failure or breakdown of the gas, electricity, or water supply

  • any fault or damage in the premises that makes the premises unsafe or insecure

  • an appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted

Let us manage your asset

 

We value all our property management clients and enjoy a strong reputation for our excellent, property management service.